Payment methods

PayPal Express

PayPal Express

PayPal

PayPal

Credit card Visa / MasterCard

Credit card Visa / MasterCard 1

Purchase on invoice

Purchase on invoice 1

Direct debit

Direct debit 1

Pre-Pay via Bank transfer

Pre-Pay via Bank transfer

Debit Card

Debit Card (EC-Cash and Pin) 2

Payment in cash

Payment in cash 2

1 Payment via PayPal PLUS
2 Pick up in Germany only

Pick up in Germany

Pick ups at our location are possible: JUCKER HAWAII, Königstrasse 19b, D-53773 Hennef. Store hours: Mo – Fri: 10:00 – 18:00. Once your order is complete we notify you via E-Mail when your board is ready for pick up.

 

Shipping costs

Germany  National 3 Germany
Free shipping from 99,00 EUR
otherwise shipping cost 3,95 EUR
Estimated delivery time 1 working day 3

3 Island surcharge: Additional charges of EUR 12.- apply for the following German Islands: 18565 (Hiddensee), 25849 (Pellworm), 25859 (Hooge), 25863 (Langeneß), 25869 (Gröde), 25938 (Föhr), 25946 (Amrum), 25980, 25992, 25996, 25997, 25999 (Sylt) 26465 (Langeoog), 26474 (Spiekeroog), 26486 (Wangerooge), 26548 (Norderney), 26571 (Juist), 26579 (Baltrum), 26757 (Borkum), 27498 (Helgoland) Shipping Exclusion: Due to the special status we can’t offer any shipment to the following Zip code: 78266 (Büsingen am Hochrhein) Oversized Items: A surcharge of EUR 39.95 applies for Surfboards and SUP-Boards. A surcharge of EUR 8.50 applies for SUP Paddles. Estimated delivery time: All orders paid until 12.00 will be shipped the same day, otherwise delivery takes 1 – 2 days after received payment. Islands: 1 – 2 business days extra on top of regular delivery time.
 

BelgiumLuxemburgNetherlandsAustria  International 4 Belgium, Luxemburg, Netherlands, Austria
Free shipping from 500,00 EUR
otherwise shipping cost 4,95 EUR
Estimated delivery time 1-4 working days 4

Switzerland  International 4 Switzerland 5
Free shipping from 500,00 EUR
otherwise shipping cost 4,95 EUR
Estimated delivery time 1-4 working days 4

Denmark  International 4 Denmark
Free shipping from 500,00 EUR
otherwise shipping cost 6,95 EUR
Estimated delivery time 1-4 working days 4

FranceGreat BritainItalyPolandSwedenSloveniaSpainCzech Republic  International 4 France, Great Britain, Italy, Poland, Sweden, Slovenia, Spain 6, Czech Republic
Free shipping from 500,00 EUR
otherwise shipping cost 9,95 EUR
Estimated delivery time 1-4 working days 4

RomaniaHungary  International 4 Romania and Hungary
Free shipping from 500,00 EUR
otherwise shipping cost 12,95 EUR
Estimated delivery time 1-4 working days 4

EstlandLettlandLitauenNorwayPortugalSlovakia  International 4 Estland, Lettland, Littauen, Norway, Portugal, Slovakia
Free shipping from 500,00 EUR
otherwise shipping cost 14,95 EUR
Estimated delivery time 1-4 working days 4

Ireland  International 4 Ireland
Free shipping from 500,00 EUR
otherwise shipping cost 16,95 EUR
Estimated delivery time 1-4 working days 4

Finland  International 4 Finland
Free shipping from 500,00 EUR
otherwise shipping cost 19,95 EUR
Estimated delivery time 1-4 working days 4

Greece  International 4 Greece
Free shipping from 500,00 EUR
otherwise shipping cost 35,00 EUR
Estimated delivery time 1-4 working days 4

Bulgaria  International 4 Bulgaria
Free shipping from 500,00 EUR
otherwise shipping cost 65,00 EUR
Estimated delivery time 1-4 working days 4

AlbaniaBosnia and HerzegowinaIcelandCroatiaMazedoniaMaltaMontenegroSerbiaCyprus  International 4 Albania, Bosnia and Herzegowina, Iceland, Croatia, Mazedonia, Malta, Montenegro, Serbia, Cyprus
Free shipping from 500,00 EUR
otherwise shipping cost 72,00 EUR
Estimated delivery time 1-4 working days 4

4International: Should your country not be on the list below, please send us an E-Mail with your inquiry. We do not ship to islands outside of Germany, except: Great Britain, Ireland and the Balearic Islands (Ibiza, Mallorca, Menorca) and the Canaries. Please consider extra shipping costs to island locations. Oversized goods: For items such as Stand Up Paddle Boards, Surfboards or Paddles we will get you an individual quote. Please inquire. Estimated delivery time: 1 – 4 days after payment. Islands: 1 – 2 business days extra on top of regular delivery time.
5 Switzerland: Invoices for deliveries to Switzerland include the legal German VAT, which is non-refundable. Furthermore, additional charges for customs clearance have to be paid by the purchaser for deliveries to Switzerland.
6 Spain: Island surcharge: An additional surcharge of EUR 12.00 applies to these destinations: Balearic Islands Zip Code 07000 – 07999. A surcharge of EUR 31.00 applies to these islands: Canary Islands Zip Code 35000 – 35999, 38000 – 38999 Shipping Exclusions: Due to the special status we do not deliver to these Zip Codes: 51000-51999 (Ceuta), 52000- 52999 (Melilla) Islands: 1 – 2 business days extra on top of regular delivery time.

 

Method of shipping

All our packages are being sent by GLS Delivery Company. Larger Volumes are being sent by Freight Forwarders, Stickers and Magazines by regular mail.

Delivery Company GLSDelivery Company DHL